Tourism and Travel

Passenger rights Package Travel Timeshare Passenger rights You can find information about passenger’s rights concerning reservation, delay, cancellation, lost luggage and much more and also ways how to assert your rights and where to find help. Moreover our site provides a lot of advices and helpful information. Thanks to EU passengers rights you may be…

Goods and Services

Goods and Services Returning unwanted goodsUnfair commercial practicesShopping onlineGuarantees: repairs, replacements, refunds 14 days to withdraw when purchasing goods In the EU (the 28 EU member states & Iceland, Liechtenstein and Norway), for contracts concluded as of 13 June 2014, you have the right to withdraw from your online purchase as well as from purchases…

Digital Single Market

Digital Single Market Geo-blocking Digital Single Market The Internet and digital technologies are transforming our world – in every walk of life and in every line of business. Europe must embrace the digital revolution and open up digital opportunities for people and businesses. How? By using the power of the EU's Single Market. At present,…

Roaming

Roaming Going abroad? EU rules keep down the cost of using your mobile phone and smart device. When you travel to a foreign country with your mobile phone, you are roaming- your mobile phone company and one in the foreign country work together to keep you connected, so you can make and receive mobile phone…

Travel Application

Travel App new free application. There are many difficult situations in which every traveller might have to face during a trip abroad. All this can be dealt with easily, thanks to the new application (Travel app) for mobile created by the network of European Consumer Centers. The application is the indispensable companion of every traveller…