All Reports

ADR in Europe: An ECC-NET perspective

ADR in Europe: Study among ECCs on their practical experience with national ADRs in the handling of cross-border disputes. 

Online Dispute Resolution (ODR)

Brochure: What is Online Dispute Resolution

15th anniversary of the ECC Network

Αctivities and achievements of our pan-European network between 2015 and 2020.

Your rights when making payments in Europe

Leaflet about your rights when making payments in Europe

ECC-Net Report 2019: For a Europe which protects its consumers in their daily lives

ECC-Net presents a policy paper to the European Commission and the European Parliament with the aim to build together a Europe which protects consumers in their daily lives.

Questions & Answers on the Geo-blocking Regulation in the context of e-commerce

Guidance on the main provisions of the Geoblocking Regulation and the more general developments of certain aspects of the EU e-commerce framework.