European Consumer Centres Network Report: ECC-Net in 2022

Free help in cross-border consumer issues

Our network of 29 European Consumer Centres (ECCs) empowers consumers to know their rights and take full advantage of the opportunities the Single Market offers.

ADR in Europe: Study among ECCs on their practical experience with national ADRs in the handling of cross-border disputes. 

Brochure: What is Online Dispute Resolution

Αctivities and achievements of our pan-European network between 2015 and 2020.

ECC-Net presents a policy paper to the European Commission and the European Parliament with the aim to build together a Europe which protects consumers in their daily lives.