Completion of the action at the port of Piraeus for the rights of passengers in coastal shipping.
The action to inform passengers in coastal shipping about their rights, organized for the third consecutive year by the European Consumer Center of Greece and the Independent Authority "Consumer Advocate" , was successfully completed at the port of Piraeus, on July 10, 2018 . with the support of the Ministry of Shipping and Island Policy, the Headquarters of the Coast Guard - Hellenic Coast Guard and with the assistance of the Piraeus Port Organization.
Executives of the European Consumer Center of Greece and the "Consumer Advocate" informed the passengers about their rights in coastal transport, how they can claim them, as well as about the amicable resolution procedures, providing them with informative material in Greek and the english language. Passengers had the opportunity to find out how they can get help and support in case they encounter problems during the summer season with suppliers such as ferry companies, travel agencies, car rental companies, tourist accommodation and hotels, as well as retail stores in particular during the sale period.
Passengers were also informed about the Digital Application ' ECC-Net: Travel ' app which was created by the Network of European Consumer Centers and provides travelers with information and information, in 24 official languages of the European Union as well as in Norwegian and Icelandic, about the rights them about the possible problems that may arise during their vacation. More information on the application is available on the website of the European Consumer Center of Greece www.eccgreece.gr .
During the action, at the offices of the European Consumer Center of Greece and the Independent Authority "Consumer Advocate" (144 Alexandras Ave., Athens), consumers were informed by the scientific staff about the most effective protection of their rights when traveling, as well as for the possibility of out-of-court settlement of domestic consumer disputes or disputes with suppliers within the European Union, including Iceland and Norway.