New Grant Agreement signed between the Hellenic Consumers' Ombudsman and the European Commission for the co-funded operation of ECC Greece for the period 2026-2027

Press Release (in Greek languge) (pdf) Attachments

Press releases

27.02.2026

Acceptance of product return request and credit of the purchase amount

A Cypriot consumer purchased car spare parts from an online Greek store.

Success stories

22.09.2025

Problem of the Center's telephone lines on September 23, 2025

We inform you that on Tuesday, September 23, 2025, an upgrade of the telecommunications infrastructure of the Center will be implemented.

Announcements

21.07.2025

Permanent shutdown of the European Online Dispute Resolution (ODR) Platform

The European Commission, following an evaluation of the effectiveness of the European Online Dispute Resolution (ODR) platform across all member states, found

Announcements

New Grant Agreement signed between the Hellenic Consumers' Ombudsman and the European Commission for the co-funded operation of ECC Greece for the period 2026-2027

Read More

Acceptance of product return request and credit of the purchase amount

Problem of the Center's telephone lines on September 23, 2025

Permanent shutdown of the European Online Dispute Resolution (ODR) Platform