The ECC-Net Report for 2023 has been published

Annual Report for 2023 of the European Consumer Centres Network

The Annual Report for 2023 of the European Consumer Centres Network has been published

 

Annual Report 2023 Attachments
Announcements

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Consumer's right of withdrawal after online purchase of shoes worth 730 euros
17.03.2025

Consumer's right of withdrawal after online purchase of shoes worth 730 euros

A Lithuanian consumer purchased shoes worth 730 euros from a Greek online store.

Success stories
ODR Platform
05.03.2025

Discontinuation of the European Online Dispute Resolution (ODR) Platform

Regulation (EU) 524/2013 of the European Parliament and of the Council established and mandated the Commission to develop and maintain the European Onli

Announcements
Online shop
30.05.2024

Refund of 943 euros to European consumers from a Greek electronic shop

Two consumers from Spain and Poland made online purchases with a total value of 376.34 euros and 567 euros, respectively, from a Greek store selling clothes,

Success stories