The ECC-Net Report for 2023 has been published

Annual Report for 2023 of the European Consumer Centres Network

The Annual Report for 2023 of the European Consumer Centres Network has been published

 

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The European Commission, following an evaluation of the effectiveness of the European Online Dispute Resolution (ODR) platform across all member states, found

Consumer's right of withdrawal after online purchase of shoes worth 730 euros

A Lithuanian consumer purchased shoes worth 730 euros from a Greek online store.

ODR Platform

Regulation (EU) 524/2013 of the European Parliament and of the Council established and mandated the Commission to develop and maintain the European Onli