Consumer thanking letter after successful mediation of ECC-GR in accommodation dispute

Dear Sirs, as you know, following your invaluable intermediation, my case was rightfully resolved in my favour, as I was reimbursed with the sought money. Thanks to your legal expertise and impartial judgment, it was possible to reach an amicable, free-of-charge solution to my problem, something which is of great importance during our difficult times.

Thanks again and best regards, G.A.

Success stories

15.03.2023

Refund of 787 euros to a consumer from a hotel business after cancellation of his reservation, due to the emergency measures to address the COVID-19 pandemic

A UK consumer booked a hotel in Greece for the summer of 2020 (July) using the services of a popular website, but was forced later to cancel his reservation because of emergency measure

Success stories

15.03.2022

Press release: World Consumer Rights Day 2022

Best sustainable practices from all over Europe

Becoming the first climate neutral continent: This is the goal Europe has set itself and wants to ach

Press releases

20.11.2020

ECC-Net celebrates 15 years of cross-border consumer protection

What to do when your flight to Poland is cancelled? When the handbag you bought in Italy is damaged? When you are caught in a subscription trap?

Press releases