Consumer thanking letter after successful mediation of ECC-GR in accommodation dispute

Dear Sirs, as you know, following your invaluable intermediation, my case was rightfully resolved in my favour, as I was reimbursed with the sought money. Thanks to your legal expertise and impartial judgment, it was possible to reach an amicable, free-of-charge solution to my problem, something which is of great importance during our difficult times.

Thanks again and best regards, G.A.

Success stories

30.05.2024

Refund of 943 euros to European consumers from a Greek electronic shop

Two consumers from Spain and Poland made online purchases with a total value of 376.34 euros and 567 euros, respectively, from a Greek store selling clothes,

Success stories

Annual Report for 2023 of the European Consumer Centres Network

12.04.2024

The ECC-Net Report for 2023 has been published

The Annual Report for 2023 of the European Consumer Centres Network has been published

Announcements

15.03.2023

Refund of 787 euros to a consumer from a hotel business after cancellation of his reservation, due to the emergency measures to address the COVID-19 pandemic

A UK consumer booked a hotel in Greece for the summer of 2020 (July) using the services of a popular website, but was forced later to cancel his reservation because of emergency measure

Success stories