A UK consumer booked a hotel in Greece for the summer of 2020 (July) using the services of a popular website, but was forced later to cancel his reservation because of emergency measure
Consumer thanking letter after successful mediation of ECC-GR in accommodation dispute
Dear Sirs, as you know, following your invaluable intermediation, my case was rightfully resolved in my favour, as I was reimbursed with the sought money. Thanks to your legal expertise and impartial judgment, it was possible to reach an amicable, free-of-charge solution to my problem, something which is of great importance during our difficult times.
Thanks again and best regards, G.A.