Consumer thanking letter after successful mediation of ECC-GR in accommodation dispute


Dear Sirs, as you know, following your invaluable intermediation, my case was rightfully resolved in my favour, as I was reimbursed with the sought money. Thanks to your legal expertise and impartial judgment, it was possible to reach an amicable, free-of-charge solution to my problem, something which is of great importance during our difficult times.

Thanks again and best regards, G.A.

Read More

Covid-19 special measures

A UK consumer booked a hotel in Greece for the summer of 2020 (July) using the services of a popular website, but was forced later to cancel his reservation because of emergency measure

Best sustainable practices from all over Europe

Becoming the first climate neutral continent: This is the goal Europe has set itself and wants to ach

What to do when your flight to Poland is cancelled? When the handbag you bought in Italy is damaged? When you are caught in a subscription trap?